Frequently Asked Questions
Our FAQ page is designed to help you quickly get the information you need to choose the right storage solution for your home or business.
Where is Store-Mor located?
Store-Mor is conveniently located at 310 S Mitthoeffer Rd, Indianapolis, IN 46229, near New Palestine, Greenfield, Greenwood, and Beech Grove, just off Washington St and I-465.
What are the office hours?
Our office is open Monday – Friday, 9 am – 5 pm, and Saturday, 9 am – 3 pm. We are closed on Sunday.
What are the access hours?
Customers enjoy 24/7 access to their units, so you can retrieve or store your belongings any time that fits your schedule.
How do I pay my storage bill?
Store-Mor provides online bill pay, making it easy to manage your storage account and pay securely from anywhere.
How do I rent a unit?
Renting a unit is simple! You can reserve a unit online or contact our team by phone at (317) 895-8187 to get started.
What documentation do I need to rent a unit?
To rent a unit, you’ll need a valid government-issued ID and a method of payment. Additional documentation may be required for business accounts.
Am I required to store long-term?
No! Store-Mor offers flexible month-to-month leases, so you can store your items for as long or as short a period as you need.
What am I not allowed to store?
For safety and legal reasons, hazardous materials, flammable items, explosives, and illegal items are not permitted in any storage unit.
What unit size do I need?
We offer a variety of unit sizes to meet your storage needs, from small units for personal items to larger units for furniture or business inventory. Check our online size guide, or our friendly team can help you determine the right size.
What storage options do you offer?
Store-Mor offers secure indoor and outdoor storage, drive-up access units, and flexible options for personal or business storage needs.
What security features do you offer?
Our facility is fully fenced and gated, equipped with security cameras, and designed to keep your belongings safe 24/7.